Elearning for Financial Institutions

Why Strategic E-learning is
the Backbone of Modern
Banking

The financial sector demands precision and constant upskilling. Our solutions provide:

Agility & Compliance

Ensure your entire team is aligned with the latest regulatory policies and procedures in real-time.

Scalable Standardization

Deliver consistent, high-quality training across global branches, regardless of time zones or roles.

Enhanced Customer Lifetime Value (CLV)

By mastering cross-selling and upselling techniques through interactive simulations, your staff can transition from "service providers" to "trusted financial advisors".

Our Portfolio: Proven Impact in Finance

At Technomatix, we boast a robust track record of driving digital transformation for both state-owned and international private financial institutions. Our portfolio includes successful large-scale projects for major international groups such as Raiffeisen Bank, Credit Agricole, OTP Bank, Piraeus Bank, and Bank of Georgia, as well as market leaders like Sense Bank, PUIB (First Ukrainian International Bank), Universal Bank, and Bank Credit Dnipro.

We have also delivered specialized solutions for key state and commercial institutions, including Oschadbank, Ukreximbank, Ukrgasbank, Bank Pivdennyi, Accordbank, Idea Bank, and Altbank, alongside our historical project experience with UkrInBank, Forum Bank, Fido Bank, and Platinum Bank. Furthermore, our long-term collaboration with the National Bank of Ukraine (NBU) and the Agricultural Finance Corporation (AFC) cements our position as a leading expert in specialized financial training and regulatory compliance.

AFC: Climate Finance Learning Solution

We developed a comprehensive, full-cycle learning experience for the Agricultural Finance Corporation (AFC)
focused on the critical intersection of biodiversity, ecosystem services, and business risks.

The Challenge

Bridging the gap between environmental science and financial decision-making, as nature-related risks are often missing from business strategy.

The Solution

A high-impact course helping bankers identify how portfolios depend on ecosystem services—from droughts affecting hydro power to pollinator loss impacting agroprocessing. The curriculum uses interactive tools like the "Ecological Footprint" to measure resource consumption and emphasizes holistic supply chain mapping to manage environmental risks.

The Tech Stack

To provide a superior user experience, a year later we implemented our proprietary
Moco LMS for the client. This allowed for more comfortable audience training, hosting this course alongside other programs for centralized learning management.

High-Stakes Gamification for
Raiffeisen Bank in Ukraine

Our work with Raiffeisen Bank Ukraine focuses on high-engagement formats that turn mandatory
cybersecurity training into a competitive, "must-play" experience.

We bypassed traditional theory-heavy modules to create a fast-paced Interactive Game Show set in
a vibrant jungle environment. This quest is built on active participation and competitive stakes.

Player Agency & Avatars

Before entering the jungle, participants select their own player avatar. This initial choice creates a personal connection to the journey and increases emotional buy-in from the first click.

The Antagonist — CyberRalf

To create real tension, we introduced CyberRalf, the digital antagonist. He isn't just a mascot; he is your competitor. If a participant answers a question incorrectly, the points aren't just lost — they are added to CyberRalf’s score. This "zero-sum" mechanic transforms a simple test into a battle of wits against a clever opponent.

The "TV Show" Interface

The gameplay follows a popular quiz-show format. Participants navigate a grid of "windows," each assigned a specific monetary value (e.g., 200, 300, 400). Higher stakes mean more complex challenges.

"Zero-Theory" Active Learning

We skipped the lectures. Learners gain knowledge by doing. When an answer is submitted, the system provides an immediate explanation. Whether you win the points or CyberRalf steals them, the "why" behind the security protocol is reinforced instantly.

Advanced Scoring Mechanics

We developed a sophisticated backend to track the tug-of-war between the participant's "bank" and CyberRalf’s progress, making the quest feel like a genuine high-stakes game.

Digital HR Transformation
for Oschadbank

Implementation of Moco Talent Management System for one of Ukraine’s largest state-owned banks — Oschadbank.

Establishing a unified digital ecosystem for the training, assessment, and onboarding of a massive workforce.

Scale

22,000+ employees

Solution Type

Robust On-Premise deployment evolved into a high-availability cluster architecture

Security

Customized to meet stringent banking security standards, ensuring stable access for staff even in frontline regions

Key Technical Solutions

The Technomatix team implemented a complex integration to ensure seamless synchronization with the bank’s infrastructure:

Data Automation: A custom integration gateway for real-time synchronization with internal HR systems (organisational structure and business roles).
System Reliability: Engineered a fail-safe architecture to guarantee 24/7 uninterrupted operation.
Compliance: Fully adapted to meet the regulatory requirements of the National Bank of Ukraine (NBU).

Core Functionality

The Moco TMS platform covers the complete talent management lifecycle:

Automated Onboarding: Structured digital paths for new hires.
360° Assessment: Comprehensive performance and competency evaluation modules.
L&D Management: Integrated tools for scheduling and managing both online and offline training sessions.
Reporting & Audits: 20+ detailed report types and automated generation of assessment protocols for compliance audits.

Immersive Storytelling &
Environmental Simulation for Alfa-
Bank (now Sense Bank)

For this strategic initiative, we pushed the boundaries of contextual learning to create a deep sense of
belonging and engagement for both new and existing employees.

Environmental Hyper-Realism

To ensure total immersion, we digitally reconstructed the bank’s actual headquarters in Kyiv. Using custom photography and architectural references, we recreated the office space, allowing participants to navigate a "digital twin" of their real-world workspace.

The "Smart-Lift" Navigation

The course architecture is designed as a vertical journey. Participants move between office floors using an interactive Smart-Lift. This serves as the central navigation hub, integrated with an audio guide that tracks progress and provides real-time coaching.

Contextual Scenarios

At the heart of the experience is a series of branch-specific and corporate cases. Participants are dropped into high-stakes workplace situations where they must apply critical thinking and the bank's core values to find the best resolution.

Gamified Discovery

As learners explore the floors, they encounter hidden tips and interactive "hotspots" that reward curiosity. This mechanic transforms a standard training module into a journey of discovery, significantly increasing engagement and knowledge retention.

2025 Onboarding Evolution for Raiffeisen Bank in Ukraine

To reflect the bank’s shifting corporate philosophy, we completely reimagined the onboarding experience we originally developed in 2020.

The Strategic Shift

For 2025, we transitioned from a process-oriented course to a Life-Story format.

Human-Centric Design

The new narrative places the individual employee at the absolute center of the journey. Instead of just learning bank procedures, the learner experiences a story about their own career growth, values, and impact within the organization.

Philosophical Alignment

Every module was redesigned to echo the bank's modern values: empathy, agility, and the belief that people — not just transactions — are the heart of the business.

Implementation and Support of the
LMS for the National Bank of Ukraine

Our partnership with the National bank of Ukraine (NBU) began in 2015 following a tender for a distance
learning system with complex technical requirements. The project covers approximately 6,000
employees and has been ongoing for over 10 years, through periods of organizational restructuring
and staff reductions.

Key Challenges & Solutions

Unified Learning Management

The platform simultaneously automates distance learning (self-paced courses) and offline training (instructor-led groups). It handles everything from application submission and approvals to mandatory training assignments.

Integration & Analytics

The system is integrated with the Bank's HR platform, receiving regular updates on organizational structure, positions, and reporting lines. A flexible reporting engine was developed, allowing administrators and management to configure custom data fields.

Security & Evolution

The system operates within a secure internal perimeter. Over the years, beyond technical support, we have expanded functionality, such as adding specialized course display formats via plugins. Certain ideas initiated by the NBU were developed and integrated into the platform's core roadmap.

Moco TMS: The Engine Behind Ukraine’s Financial Digital Transformation

At Technomatix, we don't just provide software; we deliver a high-performance Talent Management System (Moco TMS) that serves as the backbone for employee development in the nation’s largest financial institutions.

Our market footprint speaks for itself: 3 out of 4 of Ukraine’s state-owned banks — Ukreximbank, Oschadbank, and Ukrgasbank — rely on Moco to power their training initiatives. Furthermore, the National Bank of Ukraine (NBU) and the industry’s digital disruptor, Universal Bank (Monobank), have fully embraced our ecosystem to streamline their talent management workflows.

Why Leading Banks Choose Moco TMS:

Operational Efficiency

Moco is engineered to maximize the speed and quality of corporate training while significantly reducing administrative and logistical overhead.

Frictionless Accessibility

Our "anytime, anywhere" architecture ensures that learners can engage with content seamlessly across devices, allowing for professional development that fits into a high-pressure workday without disruption.

Comprehensive Functional Modules

A robust engine for delivering interactive e-learning, tracking progress, and managing compliance at scale.

A specialized tool for coordinating complex blended learning paths, physical workshops, and instructor-led sessions.

Regulatory Alignment & Customization

We understand the unique demands of the financial sector. For the National Bank of Ukraine (NBU), we developed customized functionalities within the Knowledge Management System (KMS) specifically designed to meet rigorous regulatory standards and institutional requirements.

Elearning for Financial Institutions

Why Strategic E-learning isthe Backbone of ModernBanking

Agility & Compliance

Scalable Standardization

Enhanced Customer Lifetime Value (CLV)

Our Portfolio: Proven Impact in Finance

AFC: Climate Finance Learning Solution

The Challenge

The Solution

The Tech Stack

AFC: Leading Change — Gender-Responsive Financial Products Learning Solution

Instructional Design Strategy

Visual Framework:

Resource Library

Common services we provide

On-demand services we provide

High-Stakes Gamification for Raiffeisen Bank in Ukraine